Apple Inc.
2008-Present
Family Room Specialist, Stanford, CA 2010~Present

One to One training for consumers in print layout, web design, photo database management, content delivery, and video editing with Apple Software: iLife, iWork, Aperture, and Final Cut Studio.
 
*Mentoring and training of Apple Employees. Identified goals and facilitated personal development for a team of six. Strategic scheduling of three cross-functional teams with skill set compensation, increased quarterly utilization from 65% to 104%
 
Professional Applications Division, Austin, TX 2008~2010
Enterprise level support for Apple’s Professional audio, video, and film software with strong, consistent customer focus, as well as excellent written, verbal and organizational skills. Translated and communicated technical information addressing both hardware and software into everyday speech. Excellent and up to date knowledge of current web, social media and digital technologies.
 
University At Buffalo, School of Pharmacy
Office of Associate Dean for Clinical and Translational Research
Grant Project Assistant, Buffalo, NY Contract

Organization and collection of pertinent data and publication from faculty CV, online resources (PubMed), and magazine articles for (HIV/AIDS) grant application. Proofed and translated data for adherence to National Health Institute’s (NIH) BioSketch guidelines. Managed digital calendar for Associate Dean.

Center For Development of Human Services,
Research Assistant, Buffalo, NY 2005~2006

Creation and execution of Training videos for social workers and psychologists.
Topics included “Intimate Partner Violence,” “Child Protective Services,” and ‘HIV.”